5★ Google & 10/10 Checkatrade · Fully Insured Roofing

Roofing & Roof Repairs in Norwich & Norfolk

Repairs, re-roofing, flat roofs, leadwork and chimney work, on modern housing and on traditional Norfolk pantile roofs. An honest answer on whether you need a repair or a re-roof.

The roof is the one part of a building where a small, cheap problem turns into a large, expensive one fastest. A slipped tile or a failed flashing lets water into the structure, and by the time it shows on a ceiling it has usually been wetting a rafter or a wall plate for months.

HD Building Services carries out roof repairs, re-roofing, flat roofing, leadwork and chimney work across Norwich and Norfolk, on modern housing and on traditional Norfolk pantile and peg tile roofs. We'll tell you honestly whether you need a repair or a re-roof, which isn't always the answer you get elsewhere. Fully insured, 5★ on Google, 10/10 on Checkatrade.

Roofing work we carry out

  • Roof repairs. Slipped, cracked and missing tiles and slates, failed flashings, leak tracing, and repairs to valleys, verges and ridges.
  • Re-roofing. Full strip and re-cover, including new breathable membrane, battens and any repairs to the structure underneath, in tile or slate.
  • Flat roofing. Garage, extension and dormer roofs in EPDM rubber, GRP fibreglass and torch-on felt, with proper falls and detailing at upstands.
  • Chimneys & leadwork. Chimney rebuilds and repointing, flaunching, pots and cowls, plus code-appropriate lead flashings, soakers, valleys and saddles.
  • Heritage roofing. Norfolk pantiles and clay peg tiles, torching, lime bedding to ridges and verges, and reclaimed tile matching on period and listed property.
  • Guttering & rainwater. Gutters, downpipes, fascias and soffits. The cheapest maintenance on any building, and the most neglected.

When a roof needs attention

  • Visible slipped or missing tiles, or tiles and slates lying in the garden after a gale.
  • Damp patches or staining on upstairs ceilings, particularly near chimneys, valleys and around dormers. Flashing failures are more common than tile failures.
  • Daylight visible in the loft, or damp, dark or crumbling timbers around the eaves and wall plate.
  • Sagging along the ridge or between rafters, which can indicate structural failure rather than a covering problem.
  • Failed mortar at ridge, verge and hip, or a chimney with open joints and cracked flaunching.
  • Ponding, splits or blistering on a flat roof, or a felt roof past roughly twenty years old.
  • Overflowing gutters, which soak the wall below and cause damp that gets blamed on the wall rather than the gutter.
Repair or re-roof?

If the covering is sound and the battens and membrane underneath have life left, a repair is the right answer and we'll say so. If you're repairing the same roof every year, tiles are delaminating across the whole slope, or the battens have gone, then patching is money down the drain. We'll show you what we have found and let you decide with the facts.

Norfolk pantiles and traditional roofs

The pantile is the characteristic East Anglian roof covering, and a great many Norfolk cottages, farmhouses and outbuildings still carry their original clay pantiles or peg tiles. They're worth keeping. Reclaimed pantiles weather in a way no modern concrete tile matches, and on a listed building or in a conservation area, like-for-like replacement is usually a condition of consent anyway.

Traditional roofs need traditional detailing: lime mortar bedding at ridges and verges rather than hard cement that cracks and lets water track in, torching where appropriate, and careful sorting and re-use of sound original tiles with matched reclaimed units making up the shortfall. Where a roof is being stripped, we set the original tiles aside and re-lay them rather than skipping the lot. More on this on our heritage building page.

HD Building Services on site, Norfolk
HD Building Services on site, Norfolk

Leadwork

Most roof leaks we're called to aren't tile failures at all. They're failures at a junction, and that means lead. Cement fillets instead of proper lead flashings, lead of too light a code for the location, or over-long pieces that have split from thermal movement are the three we see most.

We use appropriate lead codes, keep individual pieces within recommended lengths so they can move without splitting, and dress and fix them properly into chases rather than smearing everything with mastic. It costs a little more once and then it lasts decades.

Flat roofs

Flat roofing has improved a lot. Old pour-and-roll felt roofs had a realistic life of perhaps ten to fifteen years; modern EPDM rubber membranes and GRP fibreglass systems will run much longer when installed correctly.

“Correctly” means the boring parts: adequate falls so water actually leaves the roof, a sound and dry deck underneath, proper upstands at abutments, and correctly formed edge trims and outlets. Ponding water is the enemy of every flat roof system, and it's nearly always a fall problem rather than a membrane problem. We'll check the deck before quoting, because covering a rotten deck with a good membrane just hides the issue for a year.

Where we work

NorwichSprowstonThorpe St AndrewHellesdon CostesseyDraytonTaverhamWymondham HethersettPoringlandBrundallAcle AylshamReephamNorth WalshamDereham AttleboroughDissLoddonCromer SheringhamGreat Yarmouth

Often Asked Questions

What Norfolk homeowners ask us about roofs.

It depends on the size and pitch of the roof, the covering, scaffolding requirements, and what we find when the old covering comes off. Battens, membrane and sometimes rafters or the wall plate may need attention. A repair to a slipped tile and a full re-roof are obviously very different numbers.

We'll come out, inspect it properly and give you a clear itemised quote, and we'll tell you if a repair will do rather than automatically quoting for a re-roof.

A repair is right when the covering is generally sound and the battens and membrane underneath still have life in them. A re-roof becomes the sensible option when you're repairing the same roof repeatedly, when tiles or slates are delaminating across whole slopes, or when the battens and felt have failed.

We'll show you photographs of what we have actually found up there so you can make the call with the facts, rather than taking our word for it.

Yes, and we would rather repair one than replace it. Original clay pantiles and peg tiles weather in a way modern concrete tiles never do, and on listed property or in a conservation area like-for-like replacement is usually required anyway.

Where a roof is stripped we sort and re-use the sound original tiles and make up the shortfall with matched reclaimed units, bedding ridges and verges in lime rather than hard cement.

Old pour-and-roll felt realistically managed ten to fifteen years. Modern EPDM rubber and GRP fibreglass systems, properly installed, last a lot longer.

The critical factors are adequate falls so water drains off, a sound dry deck, and correctly formed upstands and outlets. Most flat roof failures we attend are detailing or falls problems rather than the membrane itself failing.

Most likely a flashing or leadwork failure rather than the tiles. Usually where the roof meets a chimney, a wall, a valley or a dormer. Cement fillets used instead of lead, split lead from thermal movement, or lead of too light a code are the three usual culprits.

Blocked or overflowing gutters are the other frequent cause, and often get misdiagnosed as a roof leak when the water is actually running down the wall.

Call us and we'll do what we can. After a storm we'll prioritise making a property safe and watertight, with a temporary covering to stop further damage. Then we come back and do the permanent repair once it can be assessed and the weather allows.

Yes. We can provide written quotes and photographic evidence in the format insurers generally ask for, and we're used to dealing with loss adjusters on storm damage claims. Get in touch and we'll talk through what your insurer is likely to need.

Roof letting water in?

Call Harley. We'll get up there, find where it's actually coming in, and tell you whether it's a repair or something bigger.

Other Things We Do

Request a Free Quote

Tell Harley about the property and the work you need. He aims to reply the same day. Or call 07713 561853 for an immediate answer.

Phone 07713 561853
Service Area Norwich & across Norfolk

Working Hours

Monday – Friday 7:30am – 5:30pm
Saturday 8:00am – 3:00pm
Sunday By arrangement
Emergency Call to discuss

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